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Privacy policy

Last updated 18/11/25

Terms and Conditions

  1. Processing of data is carried out by or on behalf of People’s Trust for Endangered Species (PTES). PTES is a registered charity in England and Wales (274206).
  2. PTES Shop terms and conditions
  3. PTES asks at the first point of contact with any new individual what their communication preferences are. PTES only ever contacts people by email or phone with their explicit consent. PTES communicates with supporters by post if they have opted to hear from PTES this way in the past, or because of the legitimate interest PTES has in maintaining the relationship with the supporter. Examples include fundraising appeals to those who have donated previously, or survey packs to those who have taken part in surveys.

This policy is to protect the personal data that PTES holds about supporters, volunteers and partners. All PTES employees and volunteers are required to adhere to this policy. PTES holds this information securely and ensures all staff are made aware of their own role in, and the importance of, data protection. This Privacy Policy is reviewed regularly and may change from time to time. For example, it was updated to reflect the EU General Data Protection Regulation which came into force in the UK on 25 May 2018. 

How to update your information or change your preferences

If you have any questions or concerns regarding our Privacy Policy, or our processing of your personal information, please contact us. You can opt out of communications from us at any time.  Please contact PTES at enquiries@ptes.org. If you wish to see the personal information PTES holds about you, you may fill out a Subject Access Request. Please send this to enquiries@ptes.org. 

What data PTES collects and processes

  • The personal information you provide when filling out a PTES form, such as a donation form, including your name, contact details, bank account and credit card details and contact preferences. 
  • The information you provide when registering to receiving emails from PTES, applying for a grant or job, or taking part in a wildlife survey, such as what you recorded and the location. 
  • We may collect data about your use of our website, including your IP address, how much time you spend on the site and what you have viewed. We may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. You can delete these at any time. See our cookie policy.
  • We may also receive information about you when you interact with third parties with whom we work. For example, where you’ve made a donation to us through a third-party website such as JustGiving and given them permission to share your information with us. We also collect information about whether individuals are opening emails sent via our email platform Mail+. This information is used to help us manage the effectiveness of our email communications. 
  • We include a piece of code on our website called Facebook Pixel which allows us to advertise to you on Facebook. The advert is shown on your own Facebook page. You can set preferences for how Facebook advertises to you using Facebook ad preferences.

How PTES processes data

  • We may use your details to send you information about our conservation work, fundraising and campaigning activities, or to invite you to participate in voluntary surveys and research. We only do this if you have consented to receive communications from us, unless there is an administrative purpose, such as financial processing. 
  • We use your banking details to process donations you have made and other financial transactions such as Gift Aid claims or shop transactions. 
  • We keep records of supporters so we can manage relationships, update supporters on surveys they have taken part in, deal with feedback or complaints and manage individual’s communication preferences. 
  • We carry out internal analyses to determine the success of fundraising materials. This allows us to create better fundraising communications and give our supporters the best experience possible, and helps us reach people with similar interests online. 
  • We process the scientific data from surveys and conservation projects as part of our charitable mission to help wildlife and endangered species. 

Third parties

  • We never sell, rent or swap data with other charities or companies for marketing purposes. 
  • We disclose information to third parties in an anonymised manner when undertaking analysis, such as wildlife surveys. 
  • We transfer data to third parties who are carrying out administrative or financial tasks for us. We own the data at all times and hold a contract and non-disclosure agreement for any third party that is given data. An example of a third party is our email provider, who is given data in order to send emails to our supporters on our behalf. 
  • We occasionally may point the public to other websites from our own website. Please ensure that you are happy with those website Privacy Policies before submitting any data.

Children

Our website is aimed at over 18s. If you are under 18, we advise you inform your parent or guardian if you wish to submit any data via any forms. 

If you have questions regarding our privacy policies, or require assistance in opting out of our contact lists, please contact us.

Let's keep in touch...

We'd love to tell you about our conservation work through our regular newsletter Wildlife World, and also how you can save endangered species through volunteering, taking action or donating. You must be 18 or over. The information that you provide will be held by People’s Trust for Endangered Species. For information on how PTES processes personal data, please see our privacy policy.

People's Trust for Endangered Species, 3 Cloisters House, 8 Battersea Park Road, London SW8 4BG

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